Counseling Appointments
If you cancel or reschedule any session (one session is 45-55 min), a refund will only be granted if you give Rock Your Marriage 48 hours notice in advance before the time of your scheduled service(s). If you do not notify Rock Your Marriage of your cancellation or any change to your scheduled session(s) at least 48 hours beforehand, a refund or opportunity to reschedule may not be granted you unless Rock Your Marriage deems otherwise. Rock Your Marriage may make an exception to allow you to reschedule within 48 hours for a rescheduling fee of $45. All no shows are fully charged and waive their right to any refund. A credit/debit card is required to be kept on file. Rock Your Marriage has full discretion to transfer funds toward another date depending on client situations or emergencies, as deemed appropriate by Rock Your Marriage.

Retreats/Intensives
A minimum deposit of 25% is required to officially reserve your intensive or retreat.  From the time you register online or through us, you will have one week to pay your deposit in order to reserve your dates.  Your deposit is non-refundable and all funds received are non-refundable if your start date is within 2 weeks from the day you book.  If you cancel or reschedule any retreat or intensive, a partial refund (minus deposit) will only be granted you if requested in writing more than 14 days before your scheduled service(s).  No refund will be granted if requested within 14 days of your scheduled service(s).  Your remaining balance after deposit is due on or before 14 days prior to your scheduled retreat or intensive.  Your remaining balance will be transacted from your credit/debit card on file, unless you’ve informed us in writing of a different preferred payment method.  Rock Your Marriage has full discretion to transfer funds as they see fit in order to attempt to accommodate clients in emergency situations or other qualifying events, as deemed appropriate by Rock Your Marriage.  It is your responsibility to make sure your credit/debit card has sufficient funds to cover your scheduled services.

Workshops
Workshops require a 50% non-refundable deposit to reserve your spot. Any remaining refund granted requires written cancellation to Rock Your Marriage 14 days in advance of your scheduled workshop. No refunds will be granted within 14 days of the workshop. Rock Your Marriage has full discretion to transfer funds toward another date depending on client situations or emergencies, as deemed appropriate by Rock Your Marriage.

Experiences
You and all associated with your party agree to not hold us liable for any injuries whatsoever. You all agree to participate in any and all experiences at your own risk and at your own willing participation. If you cancel or reschedule, you must do so at a minimum of 72 hours before your scheduled experience. All no shows are fully charged and waive their right to any refund.

Accommodations & All-Inclusive
If you pay for any hotel accommodations through us, any payments you make toward such accommodations will be refunded by Rock Your Marriage according to the hotels refund policy if the participating hotel first reimburses Rock Your Marriage. Under no circumstances will you be refunded for any funds not first dispersed to Rock Your Marriage. You agree to be responsible for all incidentals and all purchases or add-ons or additional accommodations or services in which you partake in or agree to. Rock Your Marriage takes no responsibility whatsoever for incidentals or any other accommodations or services you choose to participate in at the Glen Eyrie Castle or their grounds or at any other participating or contracted hotel or lodge. You are responsible for all extra fees outside of what is agreed to between us and you. Any extra fees assessed from your stay, lodging, and/or accommodations are due within 30 days and will automatically be transacted from your credit/debit card on file.

Downloads/Products/Forms
If you download or purchase any product, file, or form from Rock Your Marriage, you agree to use it for personal use only (unless Rock Your Marriage grants you explicit written permission to do so) and not to duplicate it in any way or to share it in a way that would be detrimental or harmful to Rock Your Marriage or toward any other party, and you also agree to not use it in any way as to make yourself out to be affiliated or partnered with Rock Your Marriage.

Payments
Any outstanding payments will be assessed a 10% fee and sent to collections and legal action will be taken at the discretion of Rock Your Marriage.